CST main controller stuck at Aborting... status and consumes CST license

CST main controller stuck at Aborting... status and consumes CST license

Question:


CST main controller stuck at Aborting... status and consumes CST SRU tokens. How to release these stuck tokens from the main controller and have them available back to the license pool?




Answer:

This happens with the default setting in the main controller to recover the aborted jobs. The steps below will help reset and release the stuck tokens back to the pool.


1. Stop Server

2. Uncheck "Recover job queue upon restart of DC Main Controller"

3. Click "Start Server". 

The stuck tokens should be released back to the pool after the steps above. 

    • Related Articles

    • Managed DSLS SRU token consumption using command line

      Question: I have access to Abaqus CAE and I know our company uses SRU tokens to run Abaqus jobs. I am not the admin for the license server so how can I know how many SRU tokens we have and how many are available to run jobs? Answer: Without accessing ...
    • DS License server validation error exit code 256

      Question: Why am I seeing "The DS license server specified is not valid." error during installation of my SIMULIA software? The following messages are displayed when I tried to run the installer after setting my DSLS license server which is verified ...
    • CST Studio Suite Installation Guide

      CST Studio Suite installation media can be downloaded from the DS media site https://software.3ds.com. This site requires you to login with your DS Passport. If you don't already have one, you can create one here. Note that CST Studio Suite is ...
    • CST stops at finalizing matrices

      When CST file location is on OneDrive, the file syncing may cause issue for CST to start the excitation processing when the model becomes big enough. The symptom is that CST seems to be stuck at finalizing matrices stage. Small classroom examples did ...
    • License Transfer Request

      If the machine hosting the license is lost, stolen, damaged or due to upgrade, customers can request a license to be rehosted to another machine to continue license usage. Some rules applies as shown below: 1. Eligibility: VIAS3D will consider ...