Antenna Magus crash with error code 21030

Antenna Magus crashes on launch with non-admin account

Question: 
Antenna Magus crashes on launch and issues the following error message:

Antenna Magus: Automatic Error Reporting
Antenna Magus has encountered an unexpected problem. 
The following diagnostic information is available:
Log file
Screen capture
If you require support in resolving this problem, a package containing this diagnostic information as well as a short description of how the error occurred should be emailed to Antenna Magus Support. 



Code: 21030
Description: Failed to write application settings. 
[footer]
2026-01-26 09:48:24.3247 [] ERROR Application - Level: Error 

Answer:
This problem is due to local user not having write access to the ApplicationSettings.xml file. System admin needs to grant write access to the local user to gain access. 

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