Antenna Magus crash with error code 21030

Antenna Magus crashes on launch with non-admin account

Question: 
Antenna Magus crashes on launch and issues the following error message:

Antenna Magus: Automatic Error Reporting
Antenna Magus has encountered an unexpected problem. 
The following diagnostic information is available:
Log file
Screen capture
If you require support in resolving this problem, a package containing this diagnostic information as well as a short description of how the error occurred should be emailed to Antenna Magus Support. 



Code: 21030
Description: Failed to write application settings. 
[footer]
2026-01-26 09:48:24.3247 [] ERROR Application - Level: Error 

Answer:
This problem is due to local user not having write access to the ApplicationSettings.xml file. System admin needs to grant write access to the local user to gain access. 

    • Related Articles

    • DS License server validation error exit code 256

      Question: Why am I seeing "The DS license server specified is not valid." error during installation of my SIMULIA software? The following messages are displayed when I tried to run the installer after setting my DSLS license server which is verified ...

    • CST Studio Suite update manager Download of update failed. Please try again later. error

      CST Update Manager 2025 allows one to stay up to date with the latest and greatest features and bug fixes in new service packs. Note: make sure you exit out CST before performing the update. If you encounter the following error message. It means that ...

    • CST Studio Suite Installation Guide

      CST Studio Suite installation media can be downloaded from the DS media site Software Downloads | Dassault Systèmes. This site requires you to login with your DS Passport. If you don't already have one, you can create one here. Note that CST Studio ...

    • Managed DSLS set up guide

      Question: How do I set up my Managed DSLS properly? Is there anything I need to do in a particular order? Answer: Managed DSLS is a free service offered for customers with active maintenance contract. For more information, please refer to Managed ...

    • Managed DSLS SRU token consumption using command line

      Question: I have access to Abaqus CAE and I know our company uses SRU tokens to run Abaqus jobs. I am not the admin for the license server so how can I know how many SRU tokens we have and how many are available to run jobs? Answer: Without accessing ...